• Product Specialist - Chromatography(FPLC)

Industry : Bio Technology & Life Sciences
Location : Mumbai
Qualification : MSc

Job Description
About Us :
We at Vitasta Consulting Pvt. Ltd is servicing the talent acquisition needs for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.
About Company :
Our esteemed client is a leading world-wide supplier in key technologies such as Evaporation and separation for research laboratories as well as High end Analytical & scientific instruments for quality control purpose.Their goal is to sustain a high level of competence in product development, manufacturing and application around these technologies.They believe that providing high quality products and responsive service will support the innovation and effectiveness of their customers.
Roles and Responsibility :

Designation:  Product Application Specialist -Chromatography


Reports to:    Chromatography Champion India


Location:        Mumbai


Education:      BSc, B. Tech or higher degree in Chemistry or related science


Work experience in Application and servicing of Chromatography Product Ranges (FPLC/Flash Chromatography) 4-6 year’s work experience minimum.


Job Role:


The Product Application Specialist Chromatography (PASC) has the primary responsibility for Conducting Demonstration, Product Installation, Product and service training to end-user as well as maintenance team. Post Installation Service support, develop service strategies, pre- and post-sales support, technical and application support in the Chromatography market segment. The PASC will liaise with sales, marketing, service and customer support. He will work in close coordination with CCI in making Demonstration Plan, Critical Spare Annual Stock Inventory, listing AMC/CAMC customers and ensuring enhancement in service/spare revenue.



Job Responsibilities:


·         Be the application/service expert within India.

·         Development of Service and Demonstration strategies, Technical     marketing concepts including digital media (web, e-mail, social     media, portables) and traditional communication channels (flyers, door hangers etc.)

·         Responsibility for pre/post service support to the ORGANIZATION’S     field sales and service team and customers through opportunity     reviews, demonstration, feasibility, application development, etc.

·         Implementation of Installation, and demonstration plans in     coordination with the CCI and the PASC

·         Execution of technical solutions such as seminars, product     presentation and workshops, Technical papers, oral presentations, posters, on-site and web trainings.

·         Act as liaison with service and application specialists at the     corporate headquarters in Switzerland and other affiliates     and locally

·         Coordinate with global R&D team for technical issues and product     development.

·         Maintain close interaction with field service teams to review     service related issues and assist in driving in time service     support.

·         Entry of all service-related activities into ORGANIZATION's     Customer Relationship Management (CRM) system

·         Responsibility for Technical trade shows and conferences including     both content/presentation



Additional Skills:


·         Flair for service/application

·         Strong organizational/time management skills

·         Effective interpersonal skills

·         Strong technical knowledge

·         High functional level in MS-Office programs, especially Excel, PowerPoint, Outlook, Dynamics

·         MSc(Chemistry/Biotechnology)/ MTech in related science.

·         Minimum 3 years’ practical experience in a Pharma/Chromatography related industry or in a similar service/applications position    working with service teams previous experience at an Indian affiliate of an international parent company




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